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FAQ
FAQ's
Frequently Asked Questions
Do you offer international shipping?
Yes, we offer international shipping to many countries around the world. However, shipping times and fees may vary depending on your location. Please check our shipping policy page for more information about international shipping.
What is your return policy?
We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within a certain timeframe for a refund or exchange. Please see our returns policy page for more information.
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, PayPal, and other third-party payment platforms. All payments are processed securely to ensure the safety of your personal information.
How can I track my order?
Once your order has been shipped, we will provide you with a tracking number that you can use to track your package. You can use this number to track your package on our website or through the carrier's website.
General
What are your store hours?
10AM- 9PM
Do you offer online shopping or delivery?
YES WE DO
Can I return or exchange items?
IT DEPENDS
How do I place an order on your website?
To place an order on our website, simply browse our products and add the items you want to your cart. Once you are ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, we will process and ship it to you as soon as possible.
Products
Do you carry organic/specialty/gluten-free products?
ALL OF OUR ITEMS ARE ORGANIC
Where do you source your produce from?
AFRICA
Do you have a loyalty program or sales?
YES WE DO
Services
Do you offer meat/fish/dairy cutting services?
No Not Yet, we dont have the license yet
Can I special order items not in stock?
YES WE CAN ALWAYS MAKE A SWIFT ARRANGEMENT FOR THAT
Do you have a deli/bakery/flower department?
YES WE DO
Payment & Loyalty
What payment methods do you accept?
Debit cards, credit cards, cash, EBT etc
Do you have a loyalty program or rewards card?
YES WE DO
Can I use coupons or discount codes?
NO FOR NOW, WE ARE WORKING ON THAT SYSTEM
Community
Do you support local charities or events?
YES
Can I host an event or fundraiser at your store?
NO FOR NOW, BUT WE WORKING ON A BIGGER STORE
Do you offer cooking classes or workshops?
YES WE DO
