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Welcome to the returns page of Amras African Grocery. We strive for your complete satisfaction with your purchase. If you are not satisfied for any reason, we offer a 14-day return policy.
- Items must be unused and in the same condition as received.
- Items must be in the original packaging.
- A receipt or proof of purchase is required to process the return.
Partial refunds may be granted in the following situations:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than 14 days after delivery.
- Once we receive and inspect your return, we will notify you via email about the status of your refund.
- If approved, your refund will be processed, and a credit will be applied to your credit card or original payment method within a few days.
If you need to return an item, please send us a message via the website for further instructions. Thank you for shopping with us. We look forward to serving you again soon.