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1. Returns And Refunds

Welcome to the returns page of Amras African Grocery. We strive for your complete satisfaction with your purchase. If you are not satisfied for any reason, we offer a 14-day return policy.

2. Eligibility for Returns

- Items must be unused and in the same condition as received.

- Items must be in the original packaging.

- A receipt or proof of purchase is required to process the return.

3. Partial Refunds

Partial refunds may be granted in the following situations:

  • - Items not in their original condition, damaged, or missing parts for reasons not due to our error.

  • - Items returned more than 14 days after delivery.

4. Return Process

- Once we receive and inspect your return, we will notify you via email about the status of your refund.

- If approved, your refund will be processed, and a credit will be applied to your credit card or original payment method within a few days.

5. How to Initiate a Return

If you need to return an item, please send us a message via the website for further instructions. Thank you for shopping with us. We look forward to serving you again soon.

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Contact Info

Address:

244 E 35th street Chicago Illinois 60616

Phone:

+1 773-996-2287

Email:

[email protected]


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